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24/7 IT Helpdesk & Service Desk Support

Unlocking and empowering your internal IT resources to move from mundane support to strategic business enablers – and overcome challenges faster, by offloading to a trusted partner.

Extend your capabilities

Extend your capabilities & supercharge your IT operations by unlocking access to additional resources, experience and technology. We take on your day-to-day support and end-user service requests, allowing you to focus on strategic business goals.

Highly skilled technical, technology & support services

  • ‘Eyes-on-screen’ 24/7 network monitoring
  • State of the art ticketing programme integrated into your helpdesk
  • Full suite of network and application support
  • Proactive infrastructure management and response
  • Friendly helpful team always willing to go the extra mile

Tailored service offerings

Flexible and scalable, highly customisable service offerings, specifically tailored to your own individual demands – from ad hoc, to full 24×7 support.

Support on all levels

From 1st-line support to 3rd-line escalation, our expert IT Helpdesk team is on hand to support you on all levels.

Options

Get a specialised remote service desk – fully outsourced to our 24x7x365 team or ‘pay-as-you-use’.

There for you

Our IT Helpdesk offers both 24x7x365, ‘out of hours’ or on-demand support – ensuring you have the support you need, when you need it most.

Your own team

We also provide on-site resource for your own IT support team.

“The team at Comtact are a true trusted provider, I know I can always count on them to provide a fast and effective response day or night.”

Graham Christie

CIO Healix International

Why Comtact?

Service Quality

Service Quality

Proven & trusted by leading UK organisations

Experience

Experience

1:1 support from experienced IT pros

Specialist capabilities and experience

Flexible

Highly cost-effective & flexible to fit your business

Technology

Technology

Highly integrated best in breed technologies

Secure

Secure

ISO27001-certified

Resources

Eden Futures Case Study

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RICS Case Study

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Contact Us Today

Find out how we can help your organisation become more secure and efficient through our 24/7 IT Helpdesk.

If you need immediate advice, please call a member of our team on 03453 757575, or simply fill out our contact form and someone will be in touch with you shortly.