24/7 NOC & ‘OUT OF HOURS’ Network Monitoring Services

Providing you with specialist, flexible support to monitor and manage your IT infrastructure to ensure an ‘always on’ IT experience.

Leading NOC specialist

We work with many of the UK’s leading organisations to help them achieve the monitoring visibility they demand – through our Network Operations Centre to quickly pinpoint the root cause of problems which impact the critical availability of key business services.

24x7x365

Avoid extended downtime, loss of revenue and reduced productivity by extending your network monitoring capabilities through our NOC. Proactively drive uptime and give your vital IT operations the flexible support they require – 24/7, Out of hours, or ‘On-demand NOC services’ – all at a fraction of the cost of building your own 24/7 NOC.

State-of-the-art UK network monitoring services

Our NOC monitoring services come with a team of experienced UK personnel – vendor certified and DBS-checked. Our team uses a sophisticated Halo support desk platform which can be integrated into your existing helpdesk or provide you with a login for your team. And we do it all from a secure controlled access facility – UK data residency.

End-to-end enterprise IT services

As much, or as little support as you need, outsourced virtual NOC services enable you to flex and scale your resources effortlessly, give you the edge to get ahead of the competition – and unlock the true performance of your
IT investments.

IT Monitoring & Dashboards
Availability & Capacity Management
Performance & User Experience Monitoring
Vulnerability & Patch Management
24/7 Remote Support
System Administration
MAC Requests
3rd-Party Vendor Management
Roadmaps & Health Checks
Expert Consultancy

What our customers say

Comtact have afforded us quicker response times, reducing the noise of verbose alerts, cutting resolution time and saving lost revenue and avoided user frustration. Simply, Comtact lets us see the wood from the trees.

Adrian Hollister

Head of strategy & architecture at Plymouth University