Comtact provides a next-generation endpoint protection, endpoint detection and response (EDR) and threat-hunting solution that delivers real-time visibility with contextualised insights, accelerating triaging and root cause analysis.

Our experienced team push the boundaries of the platforms we deploy, maximising their performance to deliver the greatest benefit and return on investment for your business.

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Why EDR security?

Endpoints are commonly targeted by criminals due to their vulnerability to a wide range of attack vectors. Traditional approaches to endpoint protection – such as antivirus software, firewalls and virtual private networks (VPNs) – are no longer able to respond to the growing range and sophistication of attacks with enterprise teams facing increasing challenges with detection, investigation and remediation.

In-house teams can face issues with a lack of visibility into critical control points, manual searches through large and disparate data sources and alert fatigue from poor signal-to-noise ratio, along with difficulties in containing an attack before business-critical processes are disrupted.

An advanced endpoint security solution automates the capture of important system events, such as registry and file changes, and uses real-time behavioural monitoring to pinpoint suspicious activity to enable preventative actions to be applied at speed.

Why Comtact for endpoint security solutions?

At Comtact, we look beyond traditional endpoint solutions to provide real-time detection response and prevention control without the labour and performance overhead. Our solutions adapt to the evolving challenges posed by modern-day attacks to provide a holistic solution with cutting-edge detection and prevention capabilities. Our “always-on” service means we’re watching over you at all times.

Proactive threat hunting

We leverage our technology platforms to push the boundaries on threat identification and contain threats before they can emerge, reducing incident dwell time and time to resolution.

Enhanced coverage and visibility

We use attack chain visualisations and advanced attack techniques to identify what is happening at every stage of an attack. We gain complete understanding of the root cause to close any existing gaps and benchmark against the MITRE ATT&CK framework.

Reduced burden on in-house teams 

As part of our endpoint security solution, our team monitor and manage your endpoint security 24x7x365 so you don’t have to. We analyse, triage and prioritise EDR alerts and only communicate those which genuinely require attention, freeing-up your time to focus on your core activities.

Full system integration 

We make sure to complement existing solutions you already have in place – including your security operations centre (SOC), security information and event management (SIEM), security orchestration, automation and response (SOAR) or network detection and response (NDR) platforms.

Speed of response 

We remediate and contain threats rapidly with actionable mitigation guidance and automated incident response playbooks to contain attacks quickly.

Save time and money 

EDR security with Comtact can be deployed rapidly and without large up-front costs. It’s an affordable pay-as-you-go managed EDR solution which can be rapidly scaled to meet changing organisational needs.

How we work

We combine the best of machine intelligence with our fully vendor-accredited team of experts to provide an unrivalled depth of service. Key features of our service offering include:

We detect and remediate complex threats in real-time, leveraging SentinelOne ActiveEDR. We link all related events and activities together into an attack storyline so we see the full context of an attack in seconds.

We execute a full suite of remediation actions such as network quarantine or killing a process to remove persistence mechanisms, with rollback to restore deleted or corrupted files to their pre-infected state without needing to reimage the machine.

We conduct full analysis of any attack to understand if the threat has targeted your organisation in the past to gain full insight on how that attack occurred, with an entire process tree and timeline.

We hunt for the anomalies and outliers that stand out from malware and attacker activity. For example, we expose outliers that have uncommon software or build discrepancies, are memory-resistant, involve users performing unusual activity, or involve anomalous IP addresses. These feed into our custom-built playbooks and reports.

We accelerate triage with incident insights, enabling us to understand complex detections quickly. We narrow results to one or more phases of the MITRE ATT&CK lifecycle including initial access, persistence, lateral movement, and command and control. We implement a zero-trust approach to our forensic collection and investigation.

What makes Comtact different?

We’re easy to deal with

We’re highly responsive, from your very first enquiry.
We are always here for you (even at 3am) and will work at your pace.

We set you up for success

We get to know you intimately.
We customise to your needs.
We align to your KPIs.
We deliver to your information governance requirements.

We’re vendor independent

We always aim to give you solution choices and can connect suitable vendors under one straightforward agreement with aligned SLA’s.

We’re your guardian angel

We’re watching over you at all times.
We react to incidents at speed.
We’re “always on” and never 9-to-5.

Our expertise is cutting edge

With a breadth of knowledge.
Fully vendor-accredited.
And a passion for cybertech.

We work as family

You’ll know us by name.
An extension of your team.
We care deeply.

Our pricing is transparent

We price-match competitors.
With clear, scalable packages.
And flexible subscriptions.

Endpoint detection and response case study

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