Why SOC partner services?

With the exponential increase in cybercrime, many organisations are turning to specialist SOC providers to help them respond to current and future cybersecurity challenges – including your clients.

Few of your clients will have the resource in-house to monitor, detect, prevent, analyse and respond to threats appropriately.  Most will lack suitably skilled personnel and will therefore be missing key alerts or be responding to them too slowly.  A managed SOC provider allows an organisation to supplement and fill gaps in their existing security team and limit the potential for attacks.

IT service providers who do not offer a SOC service are missing a huge gap in their service offering, yet setting-up and running your own SOC support can prove costly, time-consuming and labour-intensive; not to mention the difficulties recruiting and training quality staff.

Partnering with an experienced SOC provider like Comtact allows you to expand into the SOC space with ease and without risk, while growing client loyalty and generating new revenue streams.

The service can also be ‘white-labelled’ and fully integrated within your offering, so calls and emails are answered on your behalf.

Why partner with Comtact?

Comtact’s SOC service leverages Microsoft Azure Sentinel, a next-generation security information and event management (SIEM) solution that integrates seamlessly with your clients’ existing technology stack.

We run an “always-on” 24x7x365 service for your clients, reacting to incidents at speed and ensuring we always deliver the highest quality standards.  As part of our service, we can answer calls and emails as your business and can run quarterly service reviews with your clients as required.

We combine our 15 years’ experience and extensive knowledge of automation and client-runbook creation with our proprietary technology toolset. Leveraging AI, machine learning and global cyberthreat intelligence, we are always fully prepared to respond to current and emerging cybersecurity challenges.

We understand that our SOC service would be an important part of your service offering and needs to be packaged competitively. That’s why we offer a strong margin opportunity and work with you to win price-sensitive deals, helping your clients to benefit from a flexible, pay-as-you-go pricing model that is consumption-based.

To secure new work and develop a loyal client base, we’ll also provide you with free pre-sales support, full bid support to produce requests-for-proposals (RFPs) and tender responses, management of the deal registration process, and a dedicated Partner Success Manager.

SOC Features

What makes Comtact different?

We’re easy to deal with

We’re highly responsive, from your very first enquiry.
We are always here for you (even at 3am) and will work at your pace.

We set you up for success

We get to know you intimately.
We customise to your needs.
We align to your KPIs.
We deliver to your information governance requirements.

We’re vendor independent

We always aim to give you solution choices and can connect suitable vendors under one straightforward agreement with aligned SLA’s.

We’re your guardian angel

We’re watching over you at all times.
We react to incidents at speed.
We’re “always on” and never 9-to-5.

Our expertise is cutting edge

With a breadth of knowledge.
Fully vendor-accredited.
And a passion for cybertech.

We work as family

You’ll know us by name.
An extension of your team.
We care deeply.

Our pricing is transparent

We price-match competitors.
With clear, scalable packages.
And flexible subscriptions.

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Learn more about how partnering with Comtact could benefit your business.

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